Terms and Conditions

Portrait Photography - Our Guarantee To You

Our guarantee to provide a range of beautiful images to meet with your requirements assumes that all family members and/or friends are present, willing, suitably attired and able to participate in the photography session.

In the event that the images that we present do not satisfy your requirements we will provide a second photography session at no cost - or if you prefer we will refund your session fee paid at the time of booking and pay for a photography session (maximum value £25 - paid in the form of a crossed cheque to a recognised supplier of portrait photography services) with one of our competitors.

Any order for photographs placed at the review meeting will be taken as satisfaction with the images presented.

Bookings, Payment and Cancellations
Payment of Portrait Photography Session fees is required in full at the time of booking.

Should a customer wish to cancel a Portrait Photography Session, and alternative arrangements cannot be agreed, they will forfeit their fee.

All printed products are produced to order and as such cannot be returned for a refund - we will exceptionally provide a replacement product to the same value.

For our Wedding Photography services, a non-refundable booking fee of 20% of the Wedding Photography fee will be payable at the time of booking with the remainder being due 6 weeks before the wedding.

Special Offers and Promotions

Special Offers and Promotions cannot be mixed - when available only one Special Offer or Promotion may be claimed per booking.

All advertised and offer prices assume that customers live and/or photographic sessions will be conducted within 10 miles of Colchester, Ipswich or Clacton. Greater distances will be covered, subject to our usual distance surcharges.

Other
Stour Valley Photography Ltd will retain Copyright for all images produced.

Without obligation, all subjects (or their parents/guardians as appropriate) will be requested to sign a Release Form consenting to use of images for marketing purposes.

Tax Charges - All prices include VAT at the current rate.

Privacy - Stour Valley Photography Ltd will not disclose customer's details to third parties.

Customer Service - We are dedicated to providing you with total customer satisfaction.
Please email any questions or suggestions regarding the services that we provide to service@stourvalleyphotography.com.